Are আপনি facing your screen with a message saying retrieving information from the server when trying to install an app from PlayStore? আপনি are in the right place as we are about to tell আপনি easy ways to fix this error.
গুগুল PlayStore is one of the biggest, if not the biggest platforms for Android users to install an app অথবা a game. Thousands of apps get added to PlayStore daily, and sometimes even PlayStore cannot keep up with it.
An app made দ্বারা a student to an app created দ্বারা a Multinational Corporation faces some issues here and there. Retrieving information from the server অথবা DF-DFERH-01 issue is one of the most common problems faced দ্বারা an Android user when trying to install an app from গুগুল PlayStore.
Here are some ways for আপনি to fix this problem.
6 Ways to Solve Retrieving Information from the Server Error in গুগুল Play Store
Restart the Android Device
It is one of those standard tricks in the book that everyone knows about. আরো than half of your basic technical faults can be fixed দ্বারা simply restarting your device.
Turn off the Mobile Data and WiFi.
Press the power button for আরো than 3 সেকেন্ড and tap restart.
Turn on the Mobile Data after the device boots up.
Now try installing the app.
Most of the time, this trick will work, but if not this time, then সরানো on to the পরবর্তি step.
Change তারিখ and Time settings to Automatic
Incorrect Time and তারিখ settings can cause connectivity issues with Google. So try to keep the settings in sync.
Open the Settings tab.
Select তারিখ and Time.
Turn on Automatic তারিখ and Time.
Wait as the phone corrects the তারিখ and Time.
Open the PlayStore after the তারিখ gets corrected.
If the issue still exists, then try the পরবর্তি step.
মোছা গুগুল Play Store and Services Cache
Follow the প্রদত্ত steps:
Open the Settings tab and open Applications.
খুঁজুন for গুগুল play services.
Tap on Storage and then Clear Cache.
Repeat the same with গুগুল PlayStore.
If this does not fix the issue, then সরানো on to the পরবর্তি step.
Update গুগুল Play Store
Apps are updated to keep them bug-free, and the same goes for Google. So update the গুগুল Play Store, and it may fix the issue.
Open the Settings tab and go to About section.
Press Play Store version and wait for a couple of seconds.
A pop-up will tell আপনি whether অথবা not it is up to তারিখ অথবা not.
If it is not updated, then a notification will tell আপনি so. Tap OK and wait for it to download.
If this does not fix the issue, then সরানো on to the পরবর্তি step.
Add another গুগুল Account
Adding another account can fix the issue so just:
Open the Settings tab and go to Accounts.
Tap on গুগুল accounts.
Select Remove Accounts and নিশ্চিত it.
Restart the device and go to settings.
Repeat the process but this time tap on Add Account.
Add a new গুগুল account.
If the issue remains, then try the পরবর্তি step.
Update the Android Device
If your Android is not up to তারিখ then:
Go to the Settings tab and tap System.
Select Advanced options.
Tap on System update and wait.
If there is an update, then install it and wait.
Your device will restart, and আপনি will be able to install apps now.
Source:- link
Howdy, I’m link. I’m a software engineer living in Manhattan, New York. I am a অনুরাগী of technology, photography, and design. I’m also interested in সঙ্গীত and blogging. আপনি can visit my website link .
গুগুল PlayStore is one of the biggest, if not the biggest platforms for Android users to install an app অথবা a game. Thousands of apps get added to PlayStore daily, and sometimes even PlayStore cannot keep up with it.
An app made দ্বারা a student to an app created দ্বারা a Multinational Corporation faces some issues here and there. Retrieving information from the server অথবা DF-DFERH-01 issue is one of the most common problems faced দ্বারা an Android user when trying to install an app from গুগুল PlayStore.
Here are some ways for আপনি to fix this problem.
6 Ways to Solve Retrieving Information from the Server Error in গুগুল Play Store
Restart the Android Device
It is one of those standard tricks in the book that everyone knows about. আরো than half of your basic technical faults can be fixed দ্বারা simply restarting your device.
Turn off the Mobile Data and WiFi.
Press the power button for আরো than 3 সেকেন্ড and tap restart.
Turn on the Mobile Data after the device boots up.
Now try installing the app.
Most of the time, this trick will work, but if not this time, then সরানো on to the পরবর্তি step.
Change তারিখ and Time settings to Automatic
Incorrect Time and তারিখ settings can cause connectivity issues with Google. So try to keep the settings in sync.
Open the Settings tab.
Select তারিখ and Time.
Turn on Automatic তারিখ and Time.
Wait as the phone corrects the তারিখ and Time.
Open the PlayStore after the তারিখ gets corrected.
If the issue still exists, then try the পরবর্তি step.
মোছা গুগুল Play Store and Services Cache
Follow the প্রদত্ত steps:
Open the Settings tab and open Applications.
খুঁজুন for গুগুল play services.
Tap on Storage and then Clear Cache.
Repeat the same with গুগুল PlayStore.
If this does not fix the issue, then সরানো on to the পরবর্তি step.
Update গুগুল Play Store
Apps are updated to keep them bug-free, and the same goes for Google. So update the গুগুল Play Store, and it may fix the issue.
Open the Settings tab and go to About section.
Press Play Store version and wait for a couple of seconds.
A pop-up will tell আপনি whether অথবা not it is up to তারিখ অথবা not.
If it is not updated, then a notification will tell আপনি so. Tap OK and wait for it to download.
If this does not fix the issue, then সরানো on to the পরবর্তি step.
Add another গুগুল Account
Adding another account can fix the issue so just:
Open the Settings tab and go to Accounts.
Tap on গুগুল accounts.
Select Remove Accounts and নিশ্চিত it.
Restart the device and go to settings.
Repeat the process but this time tap on Add Account.
Add a new গুগুল account.
If the issue remains, then try the পরবর্তি step.
Update the Android Device
If your Android is not up to তারিখ then:
Go to the Settings tab and tap System.
Select Advanced options.
Tap on System update and wait.
If there is an update, then install it and wait.
Your device will restart, and আপনি will be able to install apps now.
Source:- link
Howdy, I’m link. I’m a software engineer living in Manhattan, New York. I am a অনুরাগী of technology, photography, and design. I’m also interested in সঙ্গীত and blogging. আপনি can visit my website link .